To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Taylor Phelps , 03/10/2021
Our Buick Enclave all of a sudden would not start, we were able to get it started luckily, we dropped it off with them on a whim, they diagnosed the issue for us in a great amount of time, A++. Then the replacement of diagnosed part ( Starter ) was also done quick, we had minimal down time with our vehicle, this is also our primary family vehicle as we are a family of six and our other car is a small Ford Focus, lol. But overall great service and time, would recommend, and I have recommended. Oh! Let's not forget price. The cost of diagnostic and parts and labor, was definitely under expected price. I can usually do most maintenance on my vehicles, however electrical systems are the hardest to diagnose and I did think it was the starter, but didn't want to chase gremlins, and with proximity to the transmission and lack of equipment to lift vehicle, this would have been a headache for me, and was definitely worth the price. I won't give the price. You ask why? Well, you cannot compare, diagnostic time, work time, labor intensity all changes with each vehicle, which does include the same model and year. Our vehicle had no code, yours could, sometimes even with codes, the problem seen may not really be the problem, there could be ten things causing one thing to fail when it's actually fine. So, bottom line, if you have the time and money, sure, do it yourself. However if your like most people (like me) the benefit of time and accuracy definitely make the service here worth more than I paid. I may be returning for front suspension work, I could do it, but I'd rather spend my one day off with family. Also my history with vehicles is definitely not novice, I've worked on my father's drag car, I've done most maintenance on my own vehicles and have done oil, brakes, alternator, rebuilt carbs on older cars, replaced crankshaft bearings, harmonic balance. Rebuilt the top end of my 83 AMC eagle station wagon, bored my father's 82 power ram 50, replaced most of chassis on 67 cougar (frame has rust now -_-, ) so I'm no slump when it comes to mechanics, I just value family time!